At Action Gate Automation, we’re committed to helping our trade partners and customers get the best results from every installation. Whether you need technical assistance, installation advice, or hands-on product training, our experienced team is ready to provide the support you need.
Need assistance now?
01
Action Gate Automation provides responsive phone support to assist with product installation, commissioning, and fault diagnosis for CENTSYS automation systems.
Our technical team is available during business hours and understands that timely assistance is essential when you’re on-site. We aim to resolve issues as quickly as possible so technicians and installers can keep projects moving. We also have a range of videos available to provide further support. If onsite assistance is required, we can also recommend a trusted local gate technician or arrange for onsite support (fees may apply).
02
We offer complimentary product training for our trade customers at our showroom where we demonstrate working with sliding gates, swing gates, and boom gate systems. These practical sessions provide hands-on experience and technical guidance to help installers gain confidence with CENTSYS products.
If you are new to the CENTSYS range, we may also visit on site to check and support you during your first install. For large scale trade customers, we also offer training sessions at your premises for the convenience of your team. Contact Action Gate Automation to arrange a session tailored to your requirements.
03
CENTSYS products are sold with a factory warranty. Please enquire and/or return products to our warehouse for any concerns you may have. We stock a comprehensive range of genuine CENTSYS spare parts to ensure we are able to support you and your customers to remedy, repair or replace any parts you may need. Our goal is to get your systems back into operation quickly. If you or your clients require additional installation, service or warranty support, our capable team will do our best to provide a solution.
Testimonials
FAQ
We provide phone-based technical support during business hours to assist with the installation, commissioning, and fault-finding of CENTSYS gate automation products.
Yes. Our technical team understands the importance of resolving issues promptly and will do their best to assist while you’re still on-site whenever possible. This is done through phone support and video calls as appropriate.
We encourage our customers to provide onsite servicing to end users. We work with a range of trusted gate technicians in various parts of Melbourne, greater Victoria and Tasmania and can recommend someone if onsite assistance is required.
Yes. We provide complimentary hands-on product training for our trade customers at our showroom featuring working sliding gates, swing gates, and boom gate systems. We can also visit on site for first time installers or for large scale customers, we can visit your premises to conduct training for your team.
Training sessions can be arranged at our showroom or at your premises, making it easy for your team to participate.
Yes. Where possible, our in-house service department will review products that require repairs. CENTSYS products are backed by a factory warranty. We always ensure that we have plenty of motors in stock to ensure our customers are supported. We also carry a wide selection of genuine spare parts to facilitate repairs and to ensure your systems are back into operation quickly.
Have more questions? Get in touch with our team — we’re happy to help!
